Terms of Service

By accessing or using InspectConnect ("Service"), operated by Salus Ventures ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and the Company. By creating an account or using any part of the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

InspectConnect provides a platform for processing home inspection reports using artificial intelligence, prioritizing repair issues, estimating costs, and connecting homebuyers with verified contractors. The Service includes:

• AI-powered inspection report analysis and plain-English translation
• Automated issue prioritization (Critical, Important, Optional) and cost estimation
• Contractor matching, quote comparison, and communication
• Report sharing with realtors and contractors
• Negotiation strategy guidance for real estate transactions

The Service supports multiple user types, including homebuyers, real estate agents (realtors), contractors, and property managers. To use certain features of the Service, you must create an account by authenticating via Google OAuth or email magic link. You are responsible for maintaining the security of your account and for all activities that occur under your account. You must provide accurate and complete information when creating your account.

During onboarding, you will select your role on the platform. You may not change your role after selection without contacting support. Misrepresenting your role (e.g., registering as a contractor when you are not one) is a violation of these Terms.

You agree to:

• Provide accurate information when using the Service
• Use the Service only for lawful purposes related to home inspection and real estate transactions
• Not upload malicious, fraudulent, or misleading content
• Not attempt to compromise, reverse-engineer, or interfere with the Service
• Not create multiple accounts or share your account access with others
• Comply with all applicable federal, state, and local laws and regulations

In addition to the User Responsibilities above, you agree not to:

• Solicit, contact, or engage other users of the Service outside of the platform for the purpose of circumventing the Service or avoiding applicable fees
• Post, submit, or incentivize fake reviews, ratings, or testimonials, or otherwise manipulate the reputation or ranking of any user or listing on the platform
• Send unsolicited communications, spam, or promotional messages to other users through the platform or using contact information obtained through the platform
• Use automated scripts, bots, or other tools to access, scrape, or interact with the Service without our prior written consent
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein

We reserve the right to investigate violations of this Acceptable Use Policy and may suspend or terminate accounts that violate these provisions, at our sole discretion and without prior notice.

The Service uses artificial intelligence, including third-party AI models, to analyze inspection reports, generate cost estimates, prioritize issues, identify required trades, and provide negotiation guidance. You acknowledge and agree that:

• AI-generated analysis, cost estimates, issue prioritization, and negotiation strategies are provided for informational purposes only and do not constitute professional home inspection, construction, legal, or financial advice
• You are responsible for independently verifying all AI-generated information before making purchasing, repair, or negotiation decisions
• AI outputs may contain errors, inaccuracies, or omissions, and we do not guarantee the accuracy, completeness, or reliability of any AI-generated content
• You should consult qualified professionals (licensed inspectors, contractors, attorneys, financial advisors) for decisions regarding property transactions

InspectConnect operates as a marketplace platform that facilitates connections between homebuyers and contractors. The Company is not a party to any agreement, transaction, or arrangement between users of the platform. You acknowledge and agree that:

• The Company does not employ, endorse, recommend, or guarantee any contractor or service provider listed on the platform
• The Company is not responsible for the quality, safety, legality, timeliness, or completion of any work performed by contractors found through the Service
• All agreements for services, including scope of work, pricing, timelines, and warranties, are solely between the homebuyer and the contractor
• The Company does not act as an agent, broker, or representative of any user and has no obligation to mediate or resolve disputes between users, though we may choose to do so at our discretion
• Contractors listed on the platform are independent third parties, not employees or agents of the Company

You are solely responsible for evaluating and selecting contractors and for negotiating the terms of any engagement.

The Service and its original content, features, functionality, branding, and underlying technology are owned by Salus Ventures and are protected by copyright, trademark, and other intellectual property laws. Your uploaded inspection reports and personal data remain your property. By uploading content, you grant us a limited license to process, analyze, and store it solely for the purpose of providing the Service to you.

InspectConnect facilitates connections between homebuyers and contractors but is not a party to any agreement between you and a contractor. We verify contractor credentials (licenses and insurance) but do not guarantee the quality, timeliness, or outcome of their work. Any disputes with contractors should be resolved directly with them. The Company is not liable for any damages, losses, or claims arising from work performed by contractors found through the Service.

Certain features of the Service may require payment of fees. Applicable fee schedules, payment terms, and refund policies will be published on our Pricing page or communicated to you prior to any charge. By using a paid feature of the Service, you agree to pay all applicable fees.

We reserve the right to change our fee structure with at least thirty (30) days' prior notice. Continued use of paid features after a fee change takes effect constitutes acceptance of the new fees. If you do not agree to a fee change, you may cancel your use of the affected paid features before the change takes effect.

All fees are stated in U.S. dollars and are non-refundable unless otherwise specified in our refund policy or required by applicable law.

The Service is provided on an "as-is" and "as-available" basis. We do not guarantee that the Service will be uninterrupted, error-free, secure, or available at any particular time.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Planned maintenance windows will be communicated in advance when practicable. We are not responsible for any loss of data, revenue, or business arising from Service unavailability.

To the maximum extent permitted by applicable law, Salus Ventures and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

You agree to indemnify, defend, and hold harmless Salus Ventures and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any disputes between you and a contractor or other user of the Service.

We may terminate or suspend your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our reasonable discretion, with or without notice. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time through your account settings.

Upon termination or account deletion, we will delete or anonymize your personal data in accordance with our Privacy Policy, except where we are required to retain data by law.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue resolution through binding arbitration administered in accordance with the rules of the American Arbitration Association, with arbitration conducted in the State of Texas. You agree that any arbitration shall be conducted on an individual basis and not as a class action.

We reserve the right to modify these Terms at any time. For material changes, we will notify you by email or through a prominent notice on the Service at least fourteen (14) days before the changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service and delete your account.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. These Terms constitute the entire agreement between you and Salus Ventures regarding the Service.

For questions about these Terms, please contact us at legal@inspectconnect.app

Salus Ventures
www.inspectconnect.app